FAQ

Why should I shop at Kaarhaus?

Kaarhaus offers thoughtfully designed home pieces that bridge South Asian heritage with contemporary aesthetics. Each object in our collection is crafted to transform everyday spaces into cultural sanctuaries, allowing you to express your identity through your home. We work directly with skilled artisans, ensuring exceptional craftsmanship and ethical production while creating pieces that tell meaningful stories.

How often do you launch a collection?

We release 2 to 3 curated collections annually, each thoughtfully developed to explore different cultural narratives and craft traditions. This measured approach allows us to focus on quality, sustainability, and meaningful design rather than following fast-consumption cycles. We occasionally offer limited-edition collaborations between scheduled launches—join our newsletter to be the first to know about new releases.


How do you approach pricing?

Our pricing reflects the actual value of handcrafted quality and ethical production. We invest in skilled artisans who receive fair compensation for their expertise, sustainable materials that stand the test of time, and thoughtful design that bridges cultural heritage with contemporary living. Rather than following traditional retail markup structures, we price our pieces to be accessible while honoring the value of craftsmanship and creating a sustainable business that supports our artisan partners.


What makes Kaarhaus's pieces unique?

Each Kaarhaus piece is designed at the intersection of South Asian craft traditions and modern design principles. We honor heritage techniques while creating objects that feel relevant in contemporary spaces. Our collections are thoughtfully curated to help transform everyday moments into opportunities for cultural connection.

How do you work with artisans?

We partner directly with skilled artisans across South Asia, building relationships based on mutual respect and fair compensation. Many of our craftspeople represent generations of expertise in their techniques. We collaborate closely on design development, honoring traditional methods while exploring contemporary applications.

What does "handcrafted" mean at Kaarhaus?

Each Kaarhaus piece is thoughtfully made by skilled artisans. This means subtle variations may exist between pieces – these aren't imperfections but characteristics that reflect the human touch and make your piece unique. By choosing handcrafted items, you support traditional craft techniques and help create cultural sanctuaries in contemporary spaces.

 

How should I care for my Kaarhaus pieces?

Each product includes specific care instructions. Generally, our ceramic pieces should be hand-washed and dried immediately. Textiles typically require gentle hand washing or professional cleaning, depending on the embroidery techniques used. Detailed care instructions for your specific piece will be included with your order.

 

Who makes Kaarhaus products?

Our pieces are created through partnerships with skilled artisans across South Asia. We work directly with craftspeople who bring generations of expertise to their work. By purchasing from Kaarhaus, you're supporting these artisans and helping preserve traditional techniques while creating contemporary expressions of cultural heritage.

 

How sustainable are Kaarhaus products?

Sustainability is central to our ethos. We produce in small batches to minimize waste, use natural materials where possible, and focus on creating pieces meant to last for generations rather than following trends. Our made-to-order model ensures we don't overproduce and continuously work to improve our environmental impact.

 

What is your return policy?

We accept returns within 30 days of delivery for items in their original condition. Custom and made-to-order pieces are final sale. Please see our complete refund policy for details.

Do you ship internationally?

Currently, we only ship within the United States. If you're interested in international shipping, please email us at info@kaarhaus.com, and we'll be happy to discuss options for your specific location.

Return to Store